Return & Refund Policy

If you are not completely satisfied with your purchase in any way, no problem!

If you are not completely satisfied with your purchase in any way, no problem!

You may return your OSTRICHPILLOW® order FOR FREE within 14 days of receipt.*

You will have to request the authorization for the return by filling up this form online. Once approved, you will receive an email with steps to follow.
You will have up to 7 days to send back the item. Upon arrival, if everything complies we will issue a full refund plus the return shipping costs.
Only items purchased directly from ostrichpillow.com will be accepted. For more info go here.

*Unfortunately we are unable to provide free returns for World customers.